I was contacted by an agency about how Windstream Enterprise is using referral dollars (called renewal credits) to entice customers to renew their contracts. This is in lieu of paying […]
Windstream Paying the Customer – not the Partner Read More »
Windstream gave an update to Channel Partners in DC about how great everything was going. What spin! Partners are back to selling WIND because all of the contracts were updated
What Should WIND Do? Read More »
What are mid-market* and enterprise* businesses looking for in Cloud Comms? A solution that brings together voice, conferencing and Slack-like communications with a contact center, say enterprise telecom consultants. I
Peeking into Enterprise UCaaS Read More »
Yesterday, I received an email from Voxbone about their webinar alongside Nemertes Research. “It has some excellent insight into how successful businesses are utilizing SIP Trunking and cloud software to
On SIP and Savings Read More »
So as Cisco gets ready to party at the Cisco Contact Center Summit in Miami this week, I have been musing about what happens next in UCaaS/UC&C. The analysts at
The panel yesterday on Channel Convergence at Channel Partners Evolution in DC was the most fun I have had a panel in a while. Spirited debate in front of a
