I am on year 27 of my business. I have coached, mentored and consulted to over two hundred businesses. I have run workshops and classes for freelancers and entrepreneurs. I […]
Advice for the Beginning Entrepreneur Read More »
In 2024, most of the talk in Cloud Communications was about Microsoft Teams and Zoom. In 2025, most of the talk was AI Agents and CX. It seems somewhere in
What’s Going on with Cloud Comms? Read More »
I was talking with a venue manager yesterday. He seemed really disappointed in the marketing agencies he had hired to do lead gen. I asked him some simple questions: Did
When Hiring a Marketing Agency Read More »
If you have a CRM, do you own your data or does Salesforce? Microsoft Teams or Office365 or Google Workspace – where are all the emails and messages stored? All
Who Owns Your Data? Read More »
Another aggregator gets acquired. Nitel and Masergy went to Comcast Business, where the changes are so egregious that customers (and partners) have to re-think the relationship. Spectrotel was acquired by
AireSpring Gets Rolled into Spectrotel Read More »
For MSPs, any given week there is an event. For Trusted Advisors, there is an event every month. Enterprise Connect moved to Vegas to re-invent itself. They basically moved to
How Do Conferences Remain Relevant? Read More »
