Zoom Buys Five9

Zoom announced today that it will buy CCaaS provider, Five9, in an all stock deal worth about $15B (~$14.7B). Five9 just announced annual revenue of ~$550M with EBIDTA of ~$88M. …

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Employee Experience as a Service for the Win! According to 8×8 and a few cloud contact center vendors, the next phase for organizations to manage will be CX or Customer …

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