Goodbye, Sprint
Sprint should be an MBA case study (or three). Sprint started as the Pin Drop company – the company with fiber and crystal clear voice. Then no one knew what …
Telecom
5 Tips to Jump Start Q4 (2020)
What can you say about 2020? Most of us are not just Zoom fatigued but exhausted. Here are 5 tips to help you jump start the fourth quarter. It’s been …
The Rise of Video
Long before Zoom became a verb, people were Facetiming friends and family. There is a whole generation of people who think video calling is standard. In 2013, I was working …
Microsoft Launches Twilio Killer!
Microsoft’s big event is this week and they launched Azure Communications Services – CPaaS!! The Techcrunch article gets a few things inaccurate – Twilio, MessageBird, AWS – have similar portfolios, …
Doing Video Calls Right
Watching a virtual conference this week (and after months of other video calls and webinars), there are 3 things that need to be considered if you want to be a …
Channel Manager Tip #47
After an order is complete with a partner – new, old or renewed – ask for feedback. The organization may not take feedback, but your partner will appreciate it. Often …