What are the chances that CPaaS platforms usurp UCaaS? Voice AI Agents, IVR, call routing, SMS/chat, dial-tone, and so much more sits on the CPaaS platform. Most CPaaS platforms have […]
Will UCaaS Get Run Over by AI? Read More »
Big Ideas 2026 is ARK Invest’s 10th annual flagship research report on the technologies reshaping the global economy. You can get it HERE. Mary Meeker’s AI Report of 2025 is
Investor Reports on AI Read More »
“An alarming 84% of American internet customers said the price they paid for the internet or related service rose last year, and 59% say they felt misled by the pricing
In 2024, most of the talk in Cloud Communications was about Microsoft Teams and Zoom. In 2025, most of the talk was AI Agents and CX. It seems somewhere in
What’s Going on with Cloud Comms? Read More »
Another aggregator gets acquired. Nitel and Masergy went to Comcast Business, where the changes are so egregious that customers (and partners) have to re-think the relationship. Spectrotel was acquired by
AireSpring Gets Rolled into Spectrotel Read More »
For MSPs, any given week there is an event. For Trusted Advisors, there is an event every month. Enterprise Connect moved to Vegas to re-invent itself. They basically moved to
How Do Conferences Remain Relevant? Read More »
