Sales Stats, Quota and On-Boarding
What is Sales Quota? Quota is the sum of Average sales size multiplied by average sales per month. Sales cycles are lengthening; Average sales size is shrinking. Quotas are meant …
Telecom
Lists of UCaaS Providers
You have seen the lists of UCaaS, CCaaS, SD-WAN, CPaaS, and so many other lists. You have seen analyst reports for the market leaders and market TAM. Most of it …
Microsoft Teams Wins! Let’s All Go Home
Every week I see more Direct Routing for Microsoft Teams ads and tweets; more XYZ for Teams. The industry is back to selling dial-tone, minutes and texts. UCaaS has tanked. …
UCaaS Tidbits April 2023
I like the hope and promise of this article on UCaaS: that there will be consolidation in UCaaS and CX will lead the pack. It is the same message coming …
Who is Cutting Commissions?
“Dialpad is reducing their commission rates on all new services by 2%. Effective April 13, 2023, Dialpad will be reducing their commission payout by two percent on all new customers …
Musical Chairs in UCaaS
In 4Q 2022, a number of UCaaS providers including Nextiva let a lot of people go. 8×8 let its CEO go. Zoom let their president go. In the last three …