CCaaS and CRM: Which one will last?
There are a number of pundits discussing CRM systems adding CCaaS and what that means for both CRM and CCaaS. For my money, CRM systems are mainly crap. They are […]
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rant
Layoffs Leading to What
Tech Layoffs are on the rise. People are training their very replacements. “They’ve been screen recording every senior engineer’s coding sessions since October. Building training data for the offshore team.”
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Transparency
When you consider the Scansource NewCo uproar, you have to look at the landscape where TSBs are soft on transparency. All of the PE-backed TSBs have bought bases. If they
How Many Events Are There?
Karl Palachuk put together an IT event calendar for 2024. I added some telecom events, but distros (TD Synnex, Ingram, Arrow and any TSD/TSB) are missing. Many telecom/VoIP events aren’t
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Where is the Growth?
Upstack announced its 25th partner investment. At this point, it is just about tying up the existing selling partners. Press releases about 9000 partners aside, producing partners are few and
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The 80s are Calling
Barbarians at the Gate: The Fall of RJR Nabisco is a 1989 book about the leveraged buyout of RJR Nabisco, according to Wikipedia. In the 80s KKR was the
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