A Look Back at 2023
This was quite a year. Avaya went bankrupt again! They think they came out smelling like a rose, but they are donating customers to other providers every day. Mitel doubled …
Channel Marketing Mistake (Case # 132)
This is one example of the ChatGPT inspired emails that get sent to partners. Sorry for picking on this vendor, but it was awful. My name is XXXX and I …
Channel Marketing Dilemma
In the past month, my inbox was overflowing with email from vendors. The ones that begin, it was nice to meet you at… immediately get deleted, because it usually didn’t …
The Scansource Event 2023
I drove over to the Scansource event in Orlando yesterday. There was some hope that Scansource would announce a replacement for JD, but no. They may be taking their time …
A Special Kind of TSD
First off, why are they called Technology Solutions Distributors? They don’t distribute anything but commission checks. They don’t do logistics, handle inventory or anything like distributors. They are Brokers. Commission …
Cloud Comm Tidbits of the Week (9/6/2023)
A lot of action in the Cloud Comm Provider space recently. Zoom did a Microsoft Teams thing with Zoom IQ. Zoom AI Companion (formerly known as Zoom IQ), the …