EX > CX > F(x)

Employee experience is more important than customer experience. The employee spends as much time communicating internally as externally so their experience with software (tools for their job) is paramount. Clunky …

EX > CX > F(x) Read More »

Missed Out!

Saks Fifth Avenue, Neiman Marcus and J Crew have all filed for bankruptcy under the cover of COVID-19. Only Bloomberg seemed to notice that these retail giants were over-burdened with …

Missed Out! Read More »

Scroll to Top