EC25 – AI and CX
Went to Enterprise Connect yesterday. Had some meetings and walked the show floor. Two terms showed up at most booths: CX and AI. Not a surprise, but really boring. The […]
Mitel Goes BK
LinkedIn this morning is buzzing with news that Mitel is going to file bankruptcy to deal with $1.15B in debt. Mitel has accumulated this debt, largely due to financial commitments to
Metaswitch 3.0
Metaswitch 2.0 was when Microsoft acquired them. Metaswitch 3.0 starts now that Alianza has completed the acquisition. I have a problem with their PR headline: Alianza Completes Acquisition of Metaswitch
Marketing at Channel Events
Got this in email today: “a recent Channel Marketing Association study found that over 60% of channel companies spend more than $250,000 per year on events—but only 30% track or
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Can the TSB Scale Enough?
This is purely from personal experience, but between 2 TSBs, I truly think they are maxed out. They have no human bandwidth left to place new orders, change orders, and
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The Channel Manager Churn
More and more when a Channel Manager is hired, there isn’t a lot of training. The on-boarding consists of the vendor portal, product portfolio and maybe the sales process. Everything
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