Disruption From Outside
Looking at other industries makes me scratch my head about our own. Kodak, Xerox, HP, Lucent and so many others that didn’t see the light of the train coming at […]
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Great Job!
One of my clients had services with TW Telecom and Level3 (plus other carriers like Rapid Systems and AT&T). Those services are now with CenturyLink due to the merger. Last
The UCaaS 2-year Outlook (2019)
[ August 2019] On a call today with other partners about UCaaS, the question was who will win or lose in the Unified Communications space in two years. It is
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Twilio Does What Telcos Wouldn’t
At Twilio’s Signal conference, they announces a “Trusted Communications” service, Verified by Twilio. There was talk “about how nuisances like robocalls are leading to not trust our phones for unknown
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There’s a Talent Problem
There is a Talent problem. There are far too many musical chairs. Why is that a problem? You cannot execute strategy when personnel shift that much, just as strategy cannot
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Another Price War
This industry just doesn’t understand how to sell or market. No Value Proposition. No Laddering. No Positioning. Not even clear internal communications of how your product is better than the