Is On-Premise Dead?
The noise level of hype about UCaaS sales is high. Another analyst report sales it is over 30% growth — yet not one provider has demonstrated that in their numbers! […]
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Elements of a Successful Channel Program
There are companies re-vamping their channel; others are starting their change (Hello, Office Depot!); and some are scratching their head wondering about their channel program. Over the years, companies looked
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Why I Sound Annoyed
Many folks think I am a pessimist. Actually I am a realist. My annoyance is with the status quo. The industry is filled with providers that just follow the other
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I’m Going Direct
Some days this industry makes me shake my head. It seems no one thinks long term. It is why the current state of the telecom industry is one big huge
Software is Eating Your Commission
It is the fourth quarter – time for the master agencies to hold their big shows. Microcorp, PlanetOne, and others have all held shows. The Agent Alliance held a learning
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Go For the SPIFF!
While providers (especially public ones) look quarter to quarter, they expect agents to think and act long term. “Stop going with the lowest price or the highest Spiff!” Oh, okay.