The Rise of Video
Long before Zoom became a verb, people were Facetiming friends and family. There is a whole generation of people who think video calling is standard. In 2013, I was working […]
Microsoft Launches Twilio Killer!
Microsoft’s big event is this week and they launched Azure Communications Services – CPaaS!! The Techcrunch article gets a few things inaccurate – Twilio, MessageBird, AWS – have similar portfolios,
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Doing Video Calls Right
Watching a virtual conference this week (and after months of other video calls and webinars), there are 3 things that need to be considered if you want to be a
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Channel Manager Tip #47
After an order is complete with a partner – new, old or renewed – ask for feedback. The organization may not take feedback, but your partner will appreciate it. Often
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Mid-Summer’s Musings (Part 2)
If you haven’t read part one, start there. The UC market in North America is less than 25 percent penetrated and the Cloud Contact Center (CCC) market is less than
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Sales Tip Number 1
A white label VoIP provider has called on me a number of times over the past four years. The latest exchange is why I am writing a blog post about
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