Business Models Matter
On a call yesterday, a channel exec said that there are just Partners and how they consume services, not MSP or VAR or Agent. This is precisely the type of […]
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Acronyms and Other Thoughts
We use awful acronyms to describe products. IoT, UCaaS, CCaaS, SASE, SD-WAN. A few of those are Gartner’s fault. But we don’t effectively brand products. That ends up being the
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Musical Chairs in UCaaS
In 4Q 2022, a number of UCaaS providers including Nextiva let a lot of people go. 8×8 let its CEO go. Zoom let their president go. In the last three
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UCaaS Tidbits March 2023
The analysts talk about UCaaS HERE. Th Avaya bankruptcy: they all seem to take it at face value and that it will all go according to plan. I think it
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It is Fundamental
Sales is like sports: it is based on time management and fundamentals. Time management is vital to a salesperson’s success. You either manage your day or your day manages you
UCaaS Sales Snapshot for 1Q2023
UCaaS sales are slowing, especially to bigger businesses. The national average of 13 seats seems to be holding. The free phone promotions are back. The SPIFFs are getting bigger. The
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