AppDirect Makes a Marketplace Move
AppDirect’s MSP event is going on this week in Chicago (Avant’s backyard). AppD said 22% of its base of 10,000 technology advisors are transacting more than $1 million a year …
You Know or You Don’t
Recently Avant announced: “First Orion has announced its partnership with AVANT Communications to expand the distribution of its branded calling solutions, giving AVANT’s extensive network of Trusted Advisor partners deeper …
Full Circle
Starting in 2003, VoIP companies started offering the precursor to UCaaS – Hosted PBX. The providers were offering retail, wholesale, white-label, even switch partitions – literally anything for revenue on …
Thee Channel
One point about The Channel: There is no “The Channel.” There are a variety of business types and models that partner with various vendors to bring their product and services …
The Race for Sales
As companies add UC+CC or UC to CCaaS or other bundles, the success of sales will be limited and take a lot of time to come. Why? Because most salespeople …
A Tale of Private Equity
The MSP software industry has been dominated by private equity. ConnectWise, Datto, Kaseya, N-Able, Pax8 and so many more software companies that serve the MSP space have been acquired by …