Can the TSB Scale Enough?
This is purely from personal experience, but between 2 TSBs, I truly think they are maxed out. They have no human bandwidth left to place new orders, change orders, and …
The Channel Manager Churn
More and more when a Channel Manager is hired, there isn’t a lot of training. The on-boarding consists of the vendor portal, product portfolio and maybe the sales process. Everything …
Musings from ITEXPO
Just back from ITEXPO, the first tech show of the year. Here are some quick thoughts from the show. Lesson 1: If a speaker uses a PR contact instead of …
Ridiculously Boring
Telecom has become quite boring. One of my partners, Larry, left telecom almost 10 years ago because he was bored. As I read this morning’s rash of press releases, I …
Channel M&A in 2025
MSP M&A activity continued to be strong in December and in January. Private equity is powering some of those transactions, but it also has to do with (1) scale; (2) …
So Many Predictions for 2025
Many predictions have been published in the last 3 weeks. One channel media outlet interviewed a handful of Agents for predictions for 2025. I address some of those here. (I …