Channel Reality: Yes, I Do Want to Help
As I was writing the obituary for my father, I realized I only knew him from one or two perspectives, but he was many things to many people. He was […]
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The Coming Disruption
Does anyone remember PGi and their GlobalMeet product? Siris acquired PGI in 2015 for $1B! PGi was in the video meeting, webinar, collab space. In 2020, during the height of
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Why UCaaS?
During a discussions at Cloud Connections 25, how do we migrate people to cloud comms quickly? After 20 years of pushing the concept of IP-PBX, Hosted PBX, UCaaS, Cloud Phone
A Cautionary Tale
Analyst Joe Rittenhouse has a post on LinkedIn about Mitel’s current situation. He references a UC Today story about the debt service being $130M per quarter! Comments on the LI
The Channel Opportunity 2025
When they have the TSD talking heads on keynotes, it would be nice to have a deep dive into their cliche responses. “”I think what we’re seeing is … there
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EC25 – AI and CX
Went to Enterprise Connect yesterday. Had some meetings and walked the show floor. Two terms showed up at most booths: CX and AI. Not a surprise, but really boring. The