Who Owns Your Data?
If you have a CRM, do you own your data or does Salesforce? Microsoft Teams or Office365 or Google Workspace – where are all the emails and messages stored? All […]
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AI
Gong and the Private Equity Report
I am fascinated with Private Equity. I organized startup events, helped at others, mentored some startups in Tampa Bay for ten years. Investors were part of the startup environment. I
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Anatomy of an AI Sale
Selling AI will be harder than selling most services. The hype balloon ruined it for many. The CFO and CEO thought that they could install AI and let 1000 employees
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AI is really ML
Great read from an opinion piece by an analyst on Fierce about AI and the hype. The main point that AI is really machine learning is interesting. The term “Artificial
Why is Every UCaaS Company Doing AI?
It started with Dialpad, but now every UCaaS company – Net2Phone, IPFone, RingCentral, 8×8, yadda, yadda – has added AI to their platform. Why? One reason is that the sales
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What I Have Learned About AI in 2025
I was invited to speak to a group of Broadband Operators yesterday on #AI yesterday. I am not an expert. I have spent most of 2025 taking classes, watching demos,
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