EC19 Observations
UCaaS is done. The Enterprise Connect Expo has moved past it. This show resembles InfoComm circa 2013. A/V, interactive displays, whiteboards have joined contact center in the cloud for this […]
Save Them Money (Part 3)
Telecom as a culture has been about saving the customer money. From before Sprint’s pin dropped in 1987, the long distance companies were playing take-away from Ma Bell with “savings”.
Save Them Money (Part 3) Read More »
VoIP Advertising in 2019
Saw this ad in the Nashville airport. Altus is from Nashville. They went back to Cisco Powered! That #1 Global VoIP Platform is open to interpretation. $19.95. I have seen
VoIP Advertising in 2019 Read More »
WIndstream files Bankruptcy
All divisions of Windstream have filed for bankruptcy protection this week. “Windstream has received a commitment from Citigroup Global Markets Inc. for $1 billion in debtor-in-possession (“DIP”) financing. Following approval by the Court, this
WIndstream files Bankruptcy Read More »
The Ticking Time Bomb of Debt
AT&T owes $181 Billion – more than most nations – making it the most indebted company in the world. Verizon total debt is $120B. CenturyLink has $36B. Frontier has $17B.
The Ticking Time Bomb of Debt Read More »
The Essential Elements of Marketing
This is both a preview of my talk at FISPA Live 2019 next week in Nashville AND a checklist for the chief executives at service providers everywhere. The slides reflect
The Essential Elements of Marketing Read More »