Thoughts from Vegas
There was a big show floor in Vegas, but several attendees commented that it was one and done. Those vendors won’t be back next year. Forrester’s McBain: 70% of Partners […]
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Telecom
The Master Agency Model and Challenge
So many providers think if I sign up 4 or 5 master agencies sales will explode. It doesn’t work that way. I know that the masters inflate the number of
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Top VoIP/UC Providers in the US (2019 Edition) by Category
One online magazine for the channel posted their Top 20 UCaaS Providers list again with some analyst color commentary. Most of the lists and reports are pay to play. But
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RingCentral and the Rest of the Field
Raymond James thinks that RingCentral Can Sustain 30% Growth Rate. While there is certainly room in the marketplace for growth, I don’t think RNG can sustain that level of growth.
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Elements of a Successful SaaS Business
There are many elements of that go into a successful SaaS business. The foundation is the Product Matrix. You need a good product with a clean UX design that is easy
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EC19 Observations
UCaaS is done. The Enterprise Connect Expo has moved past it. This show resembles InfoComm circa 2013. A/V, interactive displays, whiteboards have joined contact center in the cloud for this