What Does a Five Buck Seat Mean?
NICE just announced a UCaaS offering at $5 per seat. TalkDesk launched a phone in 2021. It was rumored to be $10, like Zoom Phone. What does all this mean …
Do You Have the Right Sales Rep?
During channel manager training, there is emphasis on alignment. When hiring sales reps, managers need to ensure alignment as well. There are different types of sales reps: transactional, whale hunters, …
Why Buddy Can’t Sell
I have been thinking about this since I bought the book, Why Johnny Can’t Sell. After spending the last 5 years doing a lot of sales training, sales coaching and …
Transparency
When you consider the Scansource NewCo uproar, you have to look at the landscape where TSBs are soft on transparency. All of the PE-backed TSBs have bought bases. If they …
Quarterly UCaaS Round-up May 2024
Looking at the latest quarterly results of the publicly traded cloud communications providers. OOMA: Total revenue was $61.7 million, up 9% year-over-year. Subscription and services revenue increased to $58.0 million …
The Softswitch Situation
Remember Taqua, Tekelek, and Coppercom? How about Cypress Communications that used Nortel for phone service in office buildings? Lucent 5ESS switches are housed in Central Offices and at one time were …