More SD-WAN noise this morning from RapidScale with Citrix and Velocloud signing Star2Star. I guess SD-WAN is just table stakes today. Every provider is announcing that they are leveraging the […]
Is SD-WAN Now Just Table Stakes? Read More »
This was startling (true but I haven’t seen it in print before): “I used to work for a large telecoms company and my impression of the industry at the time
Outages Are For CX Read More »
You can be transactional – or you can be consultative. I think that talking about Outcomes is more important than discussing features. It will become even more important as our
Customer Experience is the Holy Grail Read More »
One problem that our industry has is a lack of branding. We not only don’t brand companies, we barely take the time to package and market technology. We are acronym
How to Sell Other Stuff Read More »
If this is the Evolution of the channel, we are in trouble. It was anorexic. Many noticeable booths were missing including C-Link, RC, 8×8 and Jive. It was not the
CP Evolution Austin Thoughts Read More »
We have two RLEC racing into bankruptcy. Frontier is laden with debt from buying legacy assets from VZ and AT&T. As cable won the residentia voice war as well as
Will Windstream Default Before Frontier? Read More »
