What Can We Learn from the Pandemic?
UCaaS has been pushing the rock up the proverbial hill for 17 years. Last year the market penetration of UCaaS was shy of 20%. Today, it is pushing 50%. It […]
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Ghost Offices
Ghost kitchens are all the rage. [Read it as Virtual Restaurant – there is a lot of it going around now due to the pandemic.] My buddy operates/owns/runs a bunch
Content is Again King
On a Zoom Coffee Break with COLOTRAQ yesterday, the discussion centered around our face to face world in the channel. Will conferences happen? Will people go? CONFERENCES Many conferences have
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Will Virtual Expos Be a Thing?
Lots of pundits are exclaiming that now is the time for virtual conferences. That is some hopefulness right there. It is almost as if none of them have been to
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Competing in XaaS Space Today
CPaaS, UCaaS, CCC, SaaS, CRM – all crowded markets with new providers joining the (already crowded) ranks every quarter. How to compete? One way is to go the way of
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Being in the Conversation
In twenty years of working with service providers of all stripes – ISP, WISP, MSP, VoIP/UC, CLEC – the biggest hurdle has been Attention. For ISPs and WISPs, they had
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