It is the fourth quarter – time for the master agencies to hold their big shows. Microcorp, PlanetOne, and others have all held shows. The Agent Alliance held a learning […]
Software is Eating Your Commission Read More »
While providers (especially public ones) look quarter to quarter, they expect agents to think and act long term. “Stop going with the lowest price or the highest Spiff!” Oh, okay.
The press release for the quarterly financials must be written by a marketing hobbit to spin everything to sound like roses – as they approach a billion dollars. Why do
UC by the Quarterly Numbers with RC, 8×8 Read More »
Saw this GapingVoid post and it made me think about yesterday’s post and how we take the next step. Companies (that are run by techie CEOs) think that a new
Really Caring About the Customer Read More »
This isn’t a metric that analysts look at: LCV [Lifetime Customer Value]. Analysts look at churn (and quite frankly I do not believe anyone’s churn number. If it was almost
Lifetime Customer Value Read More »
Level3 officially became CenturyLink last week. “CenturyLink has closed its massive $34 billion deal to buy Level(3) Communications.” Now the real work begins with integrating – Embarq, CenturyTel, Madison River,
Level3 is Now CenturyLink Read More »
