What are mid-market* and enterprise* businesses looking for in Cloud Comms? A solution that brings together voice, conferencing and Slack-like communications with a contact center, say enterprise telecom consultants. I […]
Peeking into Enterprise UCaaS Read More »
Yesterday, I received an email from Voxbone about their webinar alongside Nemertes Research. “It has some excellent insight into how successful businesses are utilizing SIP Trunking and cloud software to
On SIP and Savings Read More »
So as Cisco gets ready to party at the Cisco Contact Center Summit in Miami this week, I have been musing about what happens next in UCaaS/UC&C. The analysts at
The panel yesterday on Channel Convergence at Channel Partners Evolution in DC was the most fun I have had a panel in a while. Spirited debate in front of a
The sector of the channel affectionately known as the traditional telecom agent (or agents or sub-agents) sprang up in the heady days of long distance. Calling cards, which is still
T1 Slingers & Cloud Read More »
One of my clients had services with TW Telecom and Level3 (plus other carriers like Rapid Systems and AT&T). Those services are now with CenturyLink due to the merger. Last
