Avaya Quits
Around the Internet today – twitter, blogs, LinkedIn – most agree that Avaya called it quits. After coming lighter out of bankruptcy almost two years ago, Avaya was looking to […]
Telecom
Windstream Paying the Customer – not the Partner
I was contacted by an agency about how Windstream Enterprise is using referral dollars (called renewal credits) to entice customers to renew their contracts. This is in lieu of paying
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What Should WIND Do?
Windstream gave an update to Channel Partners in DC about how great everything was going. What spin! Partners are back to selling WIND because all of the contracts were updated
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Peeking into Enterprise UCaaS
What are mid-market* and enterprise* businesses looking for in Cloud Comms? A solution that brings together voice, conferencing and Slack-like communications with a contact center, say enterprise telecom consultants. I
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On SIP and Savings
Yesterday, I received an email from Voxbone about their webinar alongside Nemertes Research. “It has some excellent insight into how successful businesses are utilizing SIP Trunking and cloud software to
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Musings on UC(&C)
So as Cisco gets ready to party at the Cisco Contact Center Summit in Miami this week, I have been musing about what happens next in UCaaS/UC&C. The analysts at