A Look Back at 2023
This was quite a year. Avaya went bankrupt again! They think they came out smelling like a rose, but they are donating customers to other providers every day. Mitel doubled […]
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Quota and the Sales Salary
Quota is usually arbitrary. I am unaware of any provider who looks at average sales size and sales cycle days to calculate Quota. Most providers want the sales rep to
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Sales Stats, Quota and On-Boarding
What is Sales Quota? Quota is the sum of Average sales size multiplied by average sales per month. Sales cycles are lengthening; Average sales size is shrinking. Quotas are meant
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The Macro-Economics in Sales
Like many public companies, the macro-economics! Sales cycles have lengthened. Upselling is slower. I don’t know how win rates are stable when sales take longer but okay. The Number 1
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UCaaS Stats June 2023
ARPU isn’t talked about much anymore. There was a time, it was an investor deck metric. RingCentral included it recently to demonstrate that they are not giving it away. The
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Microsoft Teams Wins! Let’s All Go Home
Every week I see more Direct Routing for Microsoft Teams ads and tweets; more XYZ for Teams. The industry is back to selling dial-tone, minutes and texts. UCaaS has tanked.
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