Musings on UC(&C)
So as Cisco gets ready to party at the Cisco Contact Center Summit in Miami this week, I have been musing about what happens next in UCaaS/UC&C. The analysts at …
Thoughts from DC
The panel yesterday on Channel Convergence at Channel Partners Evolution in DC was the most fun I have had a panel in a while. Spirited debate in front of a …
T1 Slingers & Cloud
The sector of the channel affectionately known as the traditional telecom agent (or agents or sub-agents) sprang up in the heady days of long distance. Calling cards, which is still …
Disruption From Outside
Looking at other industries makes me scratch my head about our own. Kodak, Xerox, HP, Lucent and so many others that didn’t see the light of the train coming at …
Great Job!
One of my clients had services with TW Telecom and Level3 (plus other carriers like Rapid Systems and AT&T). Those services are now with CenturyLink due to the merger. Last …
The UCaaS 2-year Outlook (2019)
[ August 2019] On a call today with other partners about UCaaS, the question was who will win or lose in the Unified Communications space in two years. It is …