APEX is the nickname for AT&T Partner Exchange. Contrary to the term Partner, it is a wholesale program. AireSpring, Nitel, TPX and other CLECs are on the APEX platform buying […]
APEX Adds Services for Partners Read More »
Fierce did a list of the 10 worst telecom business moves of the past 10 years. Here is my list of telecom disasters in the last 10 years. (1) InterNAP
Bad Moves in Telecom Read More »
“Worth more than $2.3 trillion combined, the Big Tech Four (GAFA = Google, Apple, Facebook and Amazon) continue to grab share from media companies, brands, and retailers. “Scott Galloway, Professor
The Big Tech 4: GAFA Read More »
More SD-WAN noise this morning from RapidScale with Citrix and Velocloud signing Star2Star. I guess SD-WAN is just table stakes today. Every provider is announcing that they are leveraging the
Is SD-WAN Now Just Table Stakes? Read More »
This was startling (true but I haven’t seen it in print before): “I used to work for a large telecoms company and my impression of the industry at the time
Outages Are For CX Read More »
You can be transactional – or you can be consultative. I think that talking about Outcomes is more important than discussing features. It will become even more important as our
Customer Experience is the Holy Grail Read More »
