Advice for Service Providers (and Trusted Advisors)

A couple months ago, we recorded this podcast with P2P Labs. Dave and Ken work with a lot of CSPs (UCaaS providers) that leverage Crxendo/Netsapiens or PortaOne. In 53 minutes, Dave asks me to give a lot of advice to service providers. Based on 25 years of experience working with over 100 service providers, I think this is worth the listen.

LIVE WORKSHOPS

Sales Discovery Refresher

Friday, 08/14/2026

How are were sales in the first half of 2026?

Speaking with other partners, managers and consultants, things seem slow. Sales cycles are getting longer. The macro-economics is certainly a factor, but being better at the sales process will allow your sales team to close more sales.

Turn More Sales Conversations Into Closed Deals!

As the industry moves from Product Replacement to Solutions like AI, CX, managed services and CyberSec, the sales process for selling broadband, POTS Replacement and key system replacement won’t work!

It comes down to discovery: what questions are you asking? What framework are you using to get the information from your Prospects?

If you get 1% better at Discovery, your sales will increase by 10%.

Join me for this webinar where I distill the best sales methodologies down to actionable items for every sales rep!

Why is my Partner Program Struggling?

Friday, 08/21/2026

So many vendors have entered the Channel since 2020: 400-700 depending on the research. Now with AI companies also seeking sales through the indirect channel that may leap to 1000. That creates a lot of noise for Partners.

So how is YOUR partner Program doing?

Invest an hour with Peter Radizeski of RAD-INFO INC to examine the Top 5 reasons that Partner Programs fumble or struggle- AND HOW TO fix it!

Join Peter Radizeski on Friday, August 21st, 2026 at Noon Eastern Time for an interactive discussion about the ways that Partner Programs flounder.