A Tale of Private Equity
The MSP software industry has been dominated by private equity. ConnectWise, Datto, Kaseya, N-Able, Pax8 and so many more software companies that serve the MSP space have been acquired by …
Telecom
What Does a Five Buck Seat Mean?
NICE just announced a UCaaS offering at $5 per seat. TalkDesk launched a phone in 2021. It was rumored to be $10, like Zoom Phone. What does all this mean …
Quarterly UCaaS Round-up May 2024
Looking at the latest quarterly results of the publicly traded cloud communications providers. OOMA: Total revenue was $61.7 million, up 9% year-over-year. Subscription and services revenue increased to $58.0 million …
The Softswitch Situation
Remember Taqua, Tekelek, and Coppercom? How about Cypress Communications that used Nortel for phone service in office buildings? Lucent 5ESS switches are housed in Central Offices and at one time were …
Sell My Stuff!
I run into this too often. Sell My Stuff! You want partners to sell your stuff – and you can’t understand why they don’t – and you kind of think …
Is the Channel Dying?
“The traditional channel is in decline, Telecom certainly is.” – a message I received today. Telecom revenues are certainly declining – and UCaaS revenues, but the telecom industry itself is …