We are almost done with Q1 in 2026. It went by fast. Most of the air in the room has been about AI. Let me take a stab at where opportunity lies with partners for Q2 and beyond.
There are 400M Office365/Microsoft Teams users globally. Maybe 30M are voice-enabled. That leaves a big opportunity to add voice and texting to Teams – even as small as a 9 person office!
Copper is going away. I know we have been hearing it for years, but by the end of 2029, AT&T is expecting it to all be retired. The FCC has approved this. POTS Replacement is hitting mainstream as ads are going to businesses about the retirement. That’s about 8M lines. Don’t forget FWA (fixed wireless access – 5G, satellite and mmWave.
MDU – dorms, apartments, condo complexes, senior housing and other multi-dwelling units. With the housing crisis, more and more apartments are being built. There is always an opportunity to sell internet, voice, managed wi-fi, physical security, and smart building.
Colocation is big right now. Moving IT infrastructure into data centers is still happening especially with businesses who are repatriating servers from the cloud due to cost, security or compliance. Smart businesses are using private LLMs. Best place for cooling, power and bandwidth = data center.
CX (Customer eXperience) – if you can do solution selling – is a large opportunity. Businesses are uplifting from UCaaS and CCaaS to CX and AI. There are a lot of moving parts to this: UC+CC, conversational CRM, chatbots and agents, and data projects. There are many experts at this; don’t feel like you can’t bring one in.
Compliance as a service might be something to consider.
Analytics and Data.
Payments, POS, PCI compliance – this arena is also hot.
Of course, cybersecurity, if you want to go that way. From Pen Testing for Cyber Insurance (SeCAP) all the ways to UTM and other acronyms. Just learning the vernacular takes some time.
Managed IT is also an something the SMB market is hot for.
So many avenues to help businesses with their technology needs.