Anatomy of an AI Sale
Selling AI will be harder than selling most services. The hype balloon ruined it for many. The CFO and CEO thought that they could install AI and let 1000 employees …
AI
AI is really ML
Great read from an opinion piece by an analyst on Fierce about AI and the hype. The main point that AI is really machine learning is interesting. The term “Artificial …
Why is Every UCaaS Company Doing AI?
It started with Dialpad, but now every UCaaS company – Net2Phone, IPFone, RingCentral, 8×8, yadda, yadda – has added AI to their platform. Why? One reason is that the sales …
What I Have Learned About AI in 2025
I was invited to speak to a group of Broadband Operators yesterday on #AI yesterday. I am not an expert. I have spent most of 2025 taking classes, watching demos, …