Seth Godin’s new book is titled The Knot. It is about solving problems. Most of my consulting is providing guidance or research in order for stakeholders to make better decisions.

Many of my engagements have been to fix problems: sales team that needs training and a system; a channel program that is missing its mark; product messaging that needs refinement; value proposition needs to be defined; or strategy that needs to be evaluated relative to the market.
Seth has created a tool for 2 people to come together to work through a problem, Knotchat. “A Knot-chat is a simple, guided conversation. One person coaches; the other surfaces a knot, names the baggage, and drops it. Nothing you say or write is captured — bring pen and paper.” Here is How to host a Knot-chat [video by Seth].
Coaching and mentoring people has been the best part of my business life.
Over 25 years, I have worked with over 150 service providers of all types – CLEC, VoIP, ISP, MSP, CSP, ILEC. Learned a lot of lessons and have deep domain knowledge in the telecom space. Looking for some help through a problem?
Make an appointment to speak with me: https://radinfo.youcanbook.me/
We can use the Knot-chat or Zoom or Google Meet or the phone. You get 15 minutes for free. If you need more time than that you can buy an hour of time now:
