The Lack of a CLEC Story
I had an interesting conversation with a newly minted channel manager this week. He was leaving a CLEC to return to the cable business. There is a huge difference between […]
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Marketing
The Pivot
There are a lot of CRMs on the market from free to stupid expensive (I am talking to you Salesforce!). Most of the air in that room is taken up
What Will WIND Do?
Windstream’s stock has been under $2 for a month now. It may go as low as $1 according to a few speculators. On top of that, they are sitting on
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Top 2 Lessons from Amazon
Amazon is a lot of things including too big to fail and not paying its fair share of taxes while it Craigslists a lot of economic sectors. However, Bezos is
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2 Lessons From the Holiday Season
Here are two lessons from this holiday season. One: be grateful, especially for your employees and customers. And tell them! Two: everyone has a favorite holiday movie, whether it is
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Go For the SPIFF!
While providers (especially public ones) look quarter to quarter, they expect agents to think and act long term. “Stop going with the lowest price or the highest Spiff!” Oh, okay.