Hybrid Office Policy
Hybrid is always the way – in technology and in people. With a Hybrid approach to the office, it will be high time to put clear but effective policies in …
Channel Manager Tips for 2020: Without Handshakes & Happy Hours
Because things are not the same as 2019, I am going to do a 3-week workshop for channel and partner managers titled: Without Handshakes & Happy Hours. We will provide …
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Musical Chairs in UCaaS
In 4Q 2022, a number of UCaaS providers including Nextiva let a lot of people go. 8×8 let its CEO go. Zoom let their president go. In the last three …
UCaaS Tidbits March 2023
The analysts talk about UCaaS HERE. Th Avaya bankruptcy: they all seem to take it at face value and that it will all go according to plan. I think it …
It is Fundamental
Sales is like sports: it is based on time management and fundamentals. Time management is vital to a salesperson’s success. You either manage your day or your day manages you …
UCaaS Sales Snapshot for 1Q2023
UCaaS sales are slowing, especially to bigger businesses. The national average of 13 seats seems to be holding. The free phone promotions are back. The SPIFFs are getting bigger. The …
Did the First Domino Fall?
Bluewave Buys SinglePoint from Soterra Capital. In 2016, Soterra bought Sky Technology Partners, SinglePoint and Palladium Communications Group. Maybe one of the earliest roll ups of partner agencies. Soterra flipped …
The Broadband Fight
“Charter made broadband available to 200,000 new rural locations in 2022, according to Winfrey. The Charter rural take rate for “passings open at least six months” is “ahead of expectations …